Who This Site Is NOT For
Please read: Avoid misunderstandings and wasted time
To avoid misunderstandings and save your time, we clearly state: This site is NOT suitable for users in the following situations.
We are a pure information guide site and do not provide any commercial services. If you need the services listed below, please seek professional service providers directly—don't contact us.
1. You Need Someone to Shop for You (Purchasing Service)
❌ This Site Is NOT For You
If you:
- Don't know how to register on Taobao/JD.com
- Don't know how to use Alipay/WeChat Pay
- Want someone to place orders, make payments, and select products for you
- Need a purchasing service provider
Where to Go: Look for professional purchasing platforms or service providers (we don't recommend specific brands).
Why: We only provide tutorials on "how to use forwarding services yourself," not purchasing services, and we don't handle any orders.
2. You Need Customer Service for Orders/Shipping/After-Sales Issues
❌ This Site Is NOT For You
If you need:
- Package tracking status inquiries
- Help with forwarding process issues
- Complaints/refunds/after-sales service
- Specific order issue consultations
- Emergency customer service contact
Where to Go: Contact the customer service of the forwarding company you're using (they have professional customer service teams).
Why: We're not involved in any forwarding operations, we don't have a customer service team, and we can't handle order issues.
3. You Need a Warehouse Address or Want to Ship Packages
❌ This Site Is NOT For You
If you need:
- China warehouse address
- US delivery address
- Package shipping, consolidation, and forwarding services
- Package storage
- Logistics tracking system
Where to Go: Register on third-party forwarding company websites (such as Zhiying, 7735, ZhuanYunSiFang, etc.).
Why: We don't operate any warehouses or logistics services; we only teach you how to register and use third-party platforms.
4. You Want Us to Recommend "The Best Forwarding Company"
❌ This Site Is NOT For You
If you expect us to:
- Recommend specific forwarding company brands
- Compare prices across different forwarders
- Tell you which is "the best" choice
- Provide rebates/discount codes
Where to Go: Compare forwarding companies yourself, or check third-party review websites.
Why: We remain neutral, don't promote any brands, and have no partnerships with any forwarding companies. We only explain "how to choose" methodology.
5. You Want to Pay Shipping Fees or Need Us to Process Payments
❌ This Site Is NOT For You
If you want to:
- Pay shipping fees on this site
- Transfer money or make payments through us
- Register an account and add funds
- Purchase membership services
Where to Go: Complete registration and payment on your chosen forwarding company's official website.
Why: We don't process any payments, don't accept any transfers, and don't have an account system. All content on this site is completely free.
6. You Need Professional Legal/Customs/Clearance Consultation
❌ This Site Is NOT For You
If you need:
- Customs legal consultation
- Customs clearance services
- Precise duty calculations (exact amounts)
- Special goods clearance issues
- Legal liability consultation
Where to Go: Consult professional customs brokers, customs attorneys, or the official US Customs website.
Why: We only provide basic knowledge explanations, don't have professional qualifications, and can't give legal advice.
7. You Need Real-Time Q&A or Chat Customer Service
❌ This Site Is NOT For You
If you need:
- 24/7 online customer service
- Real-time WeChat/QQ consultation
- Phone consultation
- Emergency issue handling
Where to Go: Contact the customer service of the forwarding company you're using (they have professional customer service teams).
Why: We're a pure information site, don't have a customer service team, and only provide written tutorials and FAQs.
So, Who IS This Site For?
✓ This Site IS For:
- Self-service users: People willing to learn, register, and place orders themselves
- Tutorial seekers: Those who need to understand forwarding processes, steps, and precautions
- Comparison references: Those who want to learn how to choose forwarding services (but don't need us to recommend specific brands)
- Local information: Those who need to check logistics characteristics of their city
- Knowledge education: Those who want to understand concepts like customs duties, consolidation, and billing
If you fit the above descriptions, welcome! We provide detailed tutorials and guides to help you complete the entire process yourself.
Still Have Questions?
If you understand this site's positioning but have questions or suggestions about the content, you can contact us via email:
Email: [email protected]
(Content feedback only - please don't inquire about orders/shipping/customer service issues)
This site only provides information services and is not involved in any transactions, payments, or logistics operations.
Users need to shop and pay on platforms like Taobao themselves, choose third-party forwarding providers, and assume corresponding risks. We are not responsible for third-party service quality, timeliness, fees, or any losses.